As a 4th generation family-owned Gelateria, Jannettas enjoys a 115-year heritage.  Continually  evolving and adapting to customer needs and focusing on delivering exceptional product and service lies at the heart of the approach of co-owners Owen and Nicola Hazel.

Brand Cornerstones

High level lens.

Supertonic’s approach to this iconic local brand was to look at its provenance, its people and its place in the local community, creating an environment which combines all elements while still retaining focus on the flavors of its core product; Gelato.

When walking into the St Andrews store customers will experience a world of choice and colour and taste sensation.  They will feast their eyes on the easily adaptable flavor wall of choice, followed by the tasty bites in the self-selection chillers.  Following the flow of service, they will turn towards the brightly lit multitude of home-made Italian cakes alongside the myriad of crisply lit gelato .  The friendly and knowledgeable staff stationed at the various counters encourage patrons to taste various flavours before selecting their choice. They will also offer customers a choice of how they would like their gelato served; in tubs or cones of various sizes, with a multitude of toppings or au natural.

Many customers exclaim over the blend of traditional service merged with a progressive design environment which invites them to explore both new and traditional Gelato products alongside the finest Italian coffee, tea or hot chocolate.  They may even watch the magic happen as the Gelato creation often occurs at the retail point of service.

A warm welcome awaits

Step into a world of WOW!

This is a modern, progressive Gelateria at work.  A fusion blend of flavor and experience that takes its provenance seriously, listening to and responding with visiting and local customers while simultaneously looking to the future.

A world of flavour

Simply laid out to help you choose.

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As Owen explains “the level of enjoyment I have when I see customer faces who are not expecting this level of design, service or experience brings me great pleasure.  Supertonic helped us create a WOW factor that starts from the moment you walk in”.

Owen shares that in working with Supertonic he has experienced way more than a traditional interior design service.  In the process of understanding his brand and his business and creating a matching environment, they have “opened my eyes to what this business means to others, not just to us”.

He is already planning his next expansion and upgrade and is clear that with Supertonic as his trusted partner of choice, that Jannetta’s ongoing success will continue.